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Installation Problem

Having a problem getting Nova installed? Can't figure out why something isn't working right? This is the place to get help and report any bugs you find with Nova!

Addison Caine Fri Feb 01, 2019 7:19 am

Installation Problem

Trying to install Nova on my site but after inputting the database details on the config page and clicking Next Step, I get a page with "502 Bad Gateway" error.

I've tried deleting the files from the server and then re-upping them but this makes no difference.

Hoping someone can help!

Posts: 1

AgentPhoenix Fri Feb 22, 2019 2:42 pm

Re: Installation Problem

You'll probably need to reach out to your host about this one. A 500 error like that is probably server related as opposed to Nova related.
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Posts: 7596

LcNessie Fri Sep 11, 2020 3:42 pm

Re: Installation Problem

Running into the same problem. Sadly, I don't have the luxury of calling my sysadmin. Every time I try to, I get a busy-tone, as the sys-admin's phone number seems to be *extremely* similar to mine.

Is there any logging avaialable in Nova besides the web-server logging?

Posts: 12

LcNessie Fri Sep 11, 2020 4:58 pm

Re: Installation Problem

I seem to have been able to fix this by increasing the buffers of my reverse proxy...

If you also happen to be using an nginx reverse proxy, it appears to have a limited buffer size. Search for the following in your virtual host setting:

Code: Select all

        location /
                proxy_set_header Host $host;

and add the following spells and incantations to your song just below the proxy_pass line:

Code: Select all
                proxy_buffer_size          128k;
                proxy_buffers              4 256k;
                proxy_busy_buffers_size    256k;

This should increase the proxy's buffer from a measly 4k to a more respectable 128k.
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Posts: 12

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